Privacy Policy & Cookie Policy
Last Updated: September 2026
Kade Technologies, Inc. (“Kade,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy describes how we collect, use, disclose, and safeguard personal data when you visit our website at https://www.kade.io (the “ Website ”), interact with our online services, or communicate with us. If you are an end user of a mobile application or online service provided by one of our business customers (“Customers”), Kade processes your location and device telemetry data strictly as a Data Processor on behalf of that Customer. Please refer to the privacy policy of the respective app or service provider to understand how your data is handled in that context.
Data Controller & Contact Information
Kade Technologies, Inc. acts as the Data Controller for the personal data collected directly through our Website and business communications. Kade Technologies, Inc. 611 South Dupont Highway, Suite 102 Dover, Kent County, DE 19901, USA Contact: support@kade.io
Personal Data We Collect
We collect personal data that you provide directly to us, as well as technical data generated automatically when you visit our Website:
A. Data Provided Directly by You
- Contact & Inquiry Data: Name, business email address, job title, company name, phone number, and any messages or feedback you submit via contact forms, sales inquiries, or when you registering for or attending Kade-hosted webinars or marketing events, as well as feedback or responses submitted through surveys.
- Event & Marketing Interactions: Name, professional contact details, job title, and organization details provided
- Account & Login Credentials: Work email address, login tokens, and passwords if you register for access to the Kade developer dashboard or admin panel.
B. Data Collected Automatically (Website Visitors)
- Technical & Usage Data: IP address, browser type and version, time zone setting, operating system, referral URLs, and interactions with our Website pages.
- Session & Behavioral Analytics: Interactions with our Website pages, including page visits, links clicked, mouse movements, scrolling activity, and session reconstructions used to evaluate site usability and performance.
Note on End User Application Data: Location and device data collected via Kade’s SDKs and APIs within our Customers’ applications, including GPS coordinates, IP addresses, device telemetry and network signal information is processed by Kade strictly as a Data Processor pursuant to our Data Processing Addendum (DPA) and Customer contracts. Kade processes this data only on the applicable Customer’s instructions.
Legal Bases & Purposes For Processing
We process your personal data under the following legal bases:
| Purpose of Processing | Categories of Data | Legal Basis (GDPR) |
|---|---|---|
| To provide, operate, and maintain our Website and developer portal. | Contact Data, Account Credentials, Technical Data. | Performance of a Contract (Art. 6(1)(b)). |
| To respond to sales inquiries, demo requests, and customer support pings. | Contact Data, Inquiries. | Legitimate Interest (Art. 6(1)(f)) to manage client relations. |
| To send administrative updates, security alerts, and operational notices. | Contact Data, Account Credentials. | Performance of a Contract (Art. 6(1)(b)) / Legal Obligation (Art. 6(1)(c)). |
| To send marketing communications and event updates. | Contact Data. | Consent (Art. 6(1)(a)) or Legitimate Interest (as permitted by law). |
| To ensure Website security, detect fraudulent activity, and debug errors. | Technical & Usage Data, Log Files. | Legitimate Interests (Art. 6(1)(f)) to secure our infrastructure. |
Cookie Policy
Our Website uses cookies and similar tracking technologies (such as web beacons and local storage) to enhance navigation, analyze site usage, and assist in our marketing efforts.
A. Types of Cookies We Use
- Essential / Strictly Necessary Cookies: Required for the operation of our Website, securing logins, and enabling basic functionality. They cannot be switched off in our systems.
- Analytical / Performance Cookies: Allow us to recognize and count the number of visitors and see how visitors move around our Website when using it. This helps us improve website performance.
- Functional Cookies: Enable enhanced functionality and personalization, such as remembering your preferences or region settings.
- Targeting / Advertising Cookies: May be set through our site by our advertising partners to build a profile of your interests and show you relevant adverts on other sites.
B. Managing & Refusing Cookies
When you first visit our Website, a Cookie Banner will allow you to accept or decline non-essential cookies. You can modify your choices, opt out of marketing pixels, or withdraw consent at any time by clicking the "Cookie Settings" link in the footer of our Website or by broadcasting a recognized Global Privacy Control (GPC) signal.
How We Share Your Data
We do not sell personal data for monetary compensation. However, like many online businesses, we may allow third-party advertising and analytics partners to collect technical data and device identifiers directly through our Website via cookies or pixels to evaluate site traffic and deliver targeted marketing. Under certain US state privacy laws (including the CCPA/CPRA), these disclosures may be defined as a "sale" or "sharing" of personal information for cross-context behavioral advertising. We share personal data only with the following categories of recipients:
- Service Providers and Infrastructure Vendors: Third-party vendor service providers who perform functions on our behalf, including cloud hosting providers (e.g., AWS), analytics platforms, and customer communication tools, bound by strict contractual data protection duties and restrictions against using your data for their own independent purposes.
- Advertising & Analytics Partners: Third-party advertising networks and analytics platforms that deploy cookies or pixels on our Website, subject to your consent and cookie preferences.
- Event Sponsors & Co-Marketing Partners: Third-party sponsors or partner organizations when you register for a webinar, trade show, or event co-hosted by Kade, subject to your consent or applicable opt-out choices.
- Professional Advisors: Lawyers, auditors, and insurers where necessary for corporate governance and legal compliance.
- Legal & Regulatory Authorities: When required by law, court order, or applicable law enforcement or gaming regulators.
- Corporate Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
International Data Transfers
Kade is headquartered in the United States. Personal data collected through the Website may be stored and processed in cloud data centers located in the United States or the European Union. When transferring personal data originating from the European Economic Area (EEA), United Kingdom, or Switzerland to countries without an adequacy decision, Kade relies upon valid transfer mechanisms under GDPR, specifically the EU Standard Contractual Clauses (SCCs) and the UK International Data Transfer Addendum.
Data Retention
We retain personal data for as long as necessary to fulfill the operational purposes for which it was collected, comply with legal and accounting requirements, or enforce our contracts.
- Website Contact Forms: Retained for up to 1 year from last interaction.
- Account / Customer Admin Logs: Retained for the duration of the commercial agreement plus 7 years for legal and audit compliance.
- Technical System Logs: Retained in accessible storage for 90 days and archived for up to 7 years.
Your Data Protection Rights
Depending on your location, you may have certain rights regarding your personal data:
- Access & Portability: Request a copy of the personal data we hold about you.
- Rectification: Request correction of inaccurate or incomplete data.
- Erasure ("Right to be Forgotten"): Request deletion of your personal data, subject to legal retention obligations.
- Restriction & Objection: Object to or restrict our processing of your personal data under certain conditions.
- Withdraw Consent: Withdraw consent at any time where processing is based on consent.
- Non-Discrimination (CCPA): Right to not receive discriminatory treatment for exercising your privacy rights. To exercise any of these rights, please contact us at support@kade.io. We may take reasonable steps to verify your identity before fulfilling your request, typically by verifying access to the email address associated with the inquiry. You also have the right to lodge a complaint with your local Data Protection Authority (DPA) in the EEA or UK.
Children’S Safety And Privacy
Our Website and Services are directed to businesses and not intended for individuals under the age of 18. We do not knowingly collect personal data from individuals under 18. Please do not submit any personal data about a child under 18 through our Website. If we become aware that we have inadvertently collected such data, we will delete it as quickly as possible. If you know or believe a child under the age of 18 may have provided us personal information, please contact us immediately at support@kade.io and we will delete such information immediately.
Data Security
We use administrative, technical, and physical safeguards to protect your personal data against unauthorized access, loss or misuse. No method of data storage and transmission is completely secure. As such, you are solely responsible for protecting your account credentials, account & device access, and for regularly signing out of our platform after each completed session.
Third-Party Links
Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policy of every website you visit.
Changes To This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or operational practices. The updated version will be indicated by an updated "Last Updated" date at the top of this page.
Contact Us
For questions, requests, or concerns regarding this Privacy Policy or our privacy practices, contact us at: Email: support@kade.io